Request account deletion

You can delete your Beon account yourself from inside the app. If you cannot sign in, ask us and we will do it for you.

If you can sign in

This is the fastest route and takes effect immediately.

Email us from the address on the account and ask for it to be deleted.

We will check that the request comes from the account holder before deleting anything, so that nobody can close somebody else's account.

Your name and phone number on your Beon profile.
Your saved addresses, including their map coordinates and any arrival instructions.
Your notification history and your consent to be contacted on WhatsApp, SMS or email.
If you are a professional: your portfolio photos, and your profile stops appearing in search.

The record that a booking happened — its service, time, price and status — because it is also the other person's record of work they did or received. Your free-text notes are removed from it.
The star rating you left a professional, so their average stays accurate. The words you wrote are removed.
Records of no-shows, cancellations and any restriction on the account, so the marketplace stays safe for the people still using it.
The administrative log of the deletion itself, which records that it happened and when — not who you were.

Beon has not set a retention period for these records. Nothing here is legal advice or a legal commitment.